LIMITATIONS TO ANALYTICAL PROBLEM SOLVING BY DEIRDRE CHUA

Just following the four steps to problem solving does not always assure that the problem would be solved because it is not always effective. This is because the analytical approach to solving problems does not work for all types of problems that an organization encounters. According to the class handout given for this lesson, it is almost always only compatible when “problems that are straight-forward, alternatives are definable, relevant information is available, and when a clear standard exists against which to judge the correctness of a solution.” In each step of the analytical problem-solving model, there are some constraints.

According to the reading, in step 1, defining the problem, some constraints are: there is often uncertainty as to whose definition of the problem would be accepted, symptoms and effects usually get mixed up with the causes of the problem, and information is usually confused with opinion. In step 2, generating alternative solutions, some limitations would be that only few alternatives are known since we do not know the outcome and results, and usually, the first accepted solution, based from past experiences are what is usually considered. In step 3, evaluating and selecting alternatives, there is usually limited information about each alternative because gathering information on each alternative is costly; an alternative solution isn’t always the best solution because problems aren’t always defined. In step 4, implementing and following up on the solutions, constraints would be that follow up usually is not done, there is resistance to change, adaptability of the organization is questionable, and implementing the solution may take time.

I have come to learn that for every method used in deciphering an acceptable solution to a problem, there will always be a positive and negative effect. Also, solving problems that occur with the analytical method is not always effective. This is because problems that we encounter now are more complex, due to the more innovative world we have today. Thus a more creative approach would be much more effective.

SOURCE: Chapter 3: Solving Problems Analytically and Creatively